FAQs

Looking For Help?

Orders & Processing

Each piece at Le Sanctuaire is carefully crafted and packed with intention. Please allow 2–5 business days for processing before shipment. You’ll receive a confirmation email with tracking details once your order is on its way.

Shipping & Delivery

After processing, most orders arrive within 6–8 business days. All shipments are tracked and insured. You’ll get a tracking link via email the moment it leaves our hands.

Shipping Zones

We ship worldwide — always with tracking and insurance. Wherever you are, Le Sanctuaire delivers.

Returns & Refunds

Yes. We offer a 90-day money-back guarantee. If you’re not fully satisfied with your piece, contact us within 90 days of delivery for a full refund or exchange.

The Le Sanctuaire Difference

Every product we craft is designed to bring calm and intention into your kitchen. From smart prep tools to elegant serveware, each piece blends form and function — made to simplify your routine, elevate your table, and turn everyday moments into rituals.

Customer Care

Replies within 2 business days.